Jobs

ctms is dedicated to hiring and retaining the best talent in the industry.

With competitive wages and benefits, ctms could be the perfect fit for you!

We are interested in seeing what you have to offer. If you are interested and have experience in the Corporate Travel Industry, please email a cover letter and resume to info.ca@ctmstravel.com

Business Travel Consultant [UK]

About the Job

We are looking to employ a Business Travel Consultant in our London, UK office.

We need a passionate and enthusiastic individual to fill our London vacancy. We want people who are not only experienced but have the skills to provide a consistently patient, friendly and effective best-in-class service to customers over the telephone and by email. You must ENJOY what you do. You must be accurate; pro-active and responsive.

As a business travel consultant, you will primarily be responsible for overseeing the itineraries of our valued corporate clients, from initial enquiry though to fulfillment. You'll be arranging all elements of international business travel & at times handling complex itineraries booking flights, hotels, car hire and other ancillary services.

SKILLS

General requirements are:

1. Candidates must be in the EU region already and hold valid work permits if required
2. Minimum 3 years business travel industry experience - fully conversant with Sabre and Microsoft Office - Outlook, Word & Excel
3. A passion for detail (& travel!) and a high degree of accuracy
4. Work on own initiative; to proactively research and offer our clients best value travel options
5. Ability to take ownership of the booking process
6. "Can do" attitude
7. Great Communicator (& Listener) with the ability to build rapport with clients
8. Effective communication as well as good business acumen
9. Strong educational background
10. Working Monday-Friday but with ability to work in a 24/7 operation that works evenings and weekends as and when work-load/client trips dictate
11. IT literacy to include use of databases and internet search sites to research and gather information
12. Knowledge of travel geography
13. Diligence

BENEFITS

1. Competitive bonus scheme
2. Generous annual leave allowance - 26 days
3. Gym membership
4. Annual season ticket loan
5. Pension Scheme
6. Working with a great team

Mon-Fri shift work - 0700-1800hrs (0700-1500; 0800-1600; 0900-1700 and 1000-1800); paid weekend duty-manager shift two weekends a quarter (working from home); then working as and when required thereafter; home working, office working and evening working & occasional networking. You need to be available for your clients outside of these hours too.